Lost and Found Cats Volunteer

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

Unfortunately our feline friends can occasionally stray or get lost, which can be extremely distressing for their owners. Our lost and found volunteers are passionate about reuniting lost cats and bringing families back together. They help cats and their owners by advertising lost cats and providing support, advice and guidance to people searching for their cats. 

What can you expect to be doing? 

  • Responding to enquiries from the public about lost and found cats
  • Keeping up to date records of lost and founds cats
  • Matching cats that are reported lost with those reported found
  • Advertising lost and found cats
  • Providing help and information to owners about their lost cats

A bit more information about this role and the team

Most of our lost & found enquiries come in via email and Facebook so this role needs someone who is comfortable using social media and email to communicate with the public.
This role could easily be shared amongst 2 or more people and need only take half an our or so each day, or a few hours a week, so would be great for someone who has other commitments as it can be easily fitted into your schedule.
We also record lost and found cats on our website - full training will be offered to show you how to do this.
Full support and guidance from the Branch will be given.

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping reunite lost cats with their owners. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

  • Interpersonal and communication skills
  • Record keeping and administration skills
  • Good IT skills
  • Patience and the ability to deal with sensitive situations
  • Willingness to be part of a team 

Time expectation 

Our lost and found volunteers usually spend between 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.   

Additional Information

At Cats Protection we believe our volunteers should be happy and confident in their roles. To make sure this is the case, we provide support and guidance both remotely from our National Cat Centre and face to face through our regional and local volunteer groups and teams. We also offer varied online and face to face training and have wide-ranging policies covering all aspects of volunteering. We hope the support we provide will ensure our volunteers have a great experience with Cats Protection.

Contact Details:

Nicola Davies

Closing Date: 30 Sep 2017